Shipping and Delivery

Free Shipping within Canada. This includes shipping to PO boxes.  *Shipping fees may apply to larger packages and/or to remote destinations.

All products are shipped from our warehouse in Toronto, Canada.

Shipping times can vary depending on the destination. Usually, orders can be expected to arrive within 5 to 10 business days .  This is an estimate, and not a guarantee.

Once an order is placed with us, we will process your order for shipment and email the tracking number to you. 

For orders with two or more items, separate tracking numbers will be assigned to each item. 

If an order is re-routed and returned back to us as a result of an incorrect input of address on the part of the customer, the customer is responsible for any return costs incurred. 

If a product is defective or missing any parts once received, please let us know as soon as possible and we will try our best to resolve the issue. For more information, please see our Returns and Exchange page.

For more information send us an email at info@fireflykidslighting.com. 

Thank you for your interest in Firefly Home & Kids Lighting.